Privacy Policy

This privacy notice for Trinity 12, LLC (doing business as Soles Unlimited) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at solesunlimited.com, or any website of ours that links to this privacy notice

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at service@trinitytwelve.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

  • Do we process any sensitive personal information? We do not process sensitive personal information.

  • Do we collect any information from third parties? We may receive information from analytics and advertising partners (such as Google) to better understand usage and improve our Services.

  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

  • How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information.

  • What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

  • How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request or by contacting us.

TABLE OF CONTENTS

  1. What information do we collect?

  2. How do we process your information?

  3. What legal bases do we rely on?

  4. When and with whom do we share your personal information?

  5. Do we use cookies and other tracking technologies?

  6. How do we handle your social logins?

  7. How long do we keep your information?

  8. How do we keep your information safe?

  9. Do we collect information from minors?

  10. What are your privacy rights?

  11. Controls for Do-Not-Track features

  12. Do United States residents have specific privacy rights?

  13. Do we make updates to this notice?

  14. How can you contact us about this notice?

  15. How can you review, update, or delete the data we collect from you?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You may include:

  • Names

  • Phone numbers

  • Email addresses

  • Usernames

  • Contact preferences

Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and associated security code. All payment data is handled and stored by Shopify Payments (and/or your selected payment provider). You can view their privacy notice here: https://www.shopify.com/legal/privacy.

Social Media Login Data: If you register with a social media account, we may receive certain profile information (see Section 6).

All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This may include:

  • IP address

  • Browser and device characteristics

  • Operating system

  • Language preferences

  • Referring URLs

  • Country and approximate location

  • Device name and event data (crashes, system activity)

  • Usage data (pages viewed, search terms, timestamps, actions taken)

User-provided identifiers (optional)

If you create an account or sign in, we may process user-provided identifiers (such as a customer account ID) to help recognize your visits across devices and sessions. We do not send raw personally identifiable information (like unhashed email addresses) to analytics tools. Where used, identifiers are limited to internal IDs or hashed values for measurement and security purposes.
We currently do not transmit a GA4 User-ID. If we enable this feature in the future, this notice will be updated.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Provide, improve, and administer our Services

  • Communicate with you and respond to inquiries

  • Facilitate orders, returns, and payments

  • Deliver targeted marketing or personalized offers (based on cookies or similar technologies)

  • Detect, prevent, and address fraud or technical issues

  • Comply with legal obligations

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process your information based on legitimate business interests, performance of a contract, compliance with legal obligations, or your consent where required.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in the following cases:

  • Service Providers and Vendors (e.g., Shopify, shipping carriers, analytics providers like Google Analytics)

  • Business Transfers (e.g., merger or acquisition)

  • Legal Obligations (to comply with law or respond to valid requests)

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Analytics & Advertising (Google Analytics, Google Signals, and remarketing)

We use Google Analytics to understand how visitors use our site and improve performance and marketing. Where enabled, Google Analytics’ Advertising Features and Google Signals may provide aggregated demographic and interest information (e.g., age ranges, gender, inferred interests) and help us measure cross-device usage when users are signed into their Google accounts and have Ads Personalization turned on. These reports do not identify you personally.

You can manage or opt out of analytics tracking here:

To learn more about Google’s data use, visit https://policies.google.com/technologies/partner-sites.

We also use cookies and similar technologies for core functionality, site performance, and to remember your preferences. For details or to update preferences, see our Cookie Notice or Cookie Preferences link in the site footer.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you choose to log in through social media, we receive limited profile information (such as name, email, or profile image) as allowed by that platform’s privacy settings.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain data for up to 24 months after your last interaction, unless a longer period is required by law (e.g., tax, accounting, fraud prevention). After this, data is deleted or anonymized.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate technical and organizational safeguards to protect your data. However, no online system is 100% secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market to anyone under 18. If you believe we have done so, contact service@trinitytwelve.com and we will delete the data.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your region, you may have the right to access, correct, delete, or restrict processing of your data, and to withdraw consent for marketing communications at any time.

To exercise these rights, email service@trinitytwelve.com.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to browser DNT signals, as no uniform standard exists. If this changes, we will update this notice.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Categories of Personal Information We Collect

Category Example Collected
A. Identifiers Name, postal address, IP, email, account ID YES
D. Commercial information Orders, purchase history, payment data YES
F. Internet activity Browsing history, interactions, referral URLs YES
G. Geolocation Approximate (from IP) YES
C, E, H, I, J, K, L Sensitive or employment data NO

Your Rights

You may request to access, correct, delete, or obtain a copy of your personal data.
You may also opt out of targeted advertising or sharing by emailing service@trinitytwelve.com or using the “Do Not Sell or Share My Personal Information” link in our footer.
We honor Global Privacy Control (GPC) signals where required.

Notice of Right to Opt-Out of Sale/Sharing

We may “share” personal information (as defined by California law) for cross-context behavioral advertising. To opt out, use the footer link above or email us with the subject line “Do Not Sell/Share.”

13. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this notice periodically. The revised date will be updated above.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: service@trinitytwelve.com
Mail:
Trinity 12, LLC
1587 Larkin Williams Rd
Fenton, MO 63026
United States

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To review, correct, or delete your personal information, email service@trinitytwelve.com or submit a data subject access request.

✅ This version is compliant with:

  • GA4 + Google Signals

  • User-ID acknowledgment

  • U.S. state privacy laws (CA, CO, VA, etc.)

  • Shopify Payments and cookie tracking

Would you like me to also create:

  • a short “Cookie Notice” section you can link in your footer, and

  • a “Do Not Sell or Share My Personal Information” page for California compliance?